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Hit by a Distracted Rideshare Driver? Here's What to Do Next

Loune-Djenia Askew, Esq

Jun 13, 2025

What happens when your rideshare trip ends in a crash—especially one caused by a distracted driver? Knowing your rights and the next steps is important.

Rideshare apps like Uber and Lyft have become a common way to get around. They're convenient, quick, and often more affordable than traditional taxis. But what happens when your rideshare trip ends in a crash—especially one caused by a distracted driver? Knowing your rights and the next steps is important.


What Counts as Distracted Driving?

Distracted driving happens when a driver isn’t fully focused on the road. This can include:

  • Texting or scrolling on their phone

  • Using the GPS or rideshare app

  • Eating or drinking

  • Talking to passengers or answering calls


Rideshare drivers are more likely to be distracted because they’re constantly checking their phones for directions, ride requests, or messages. Even a moment of lost focus can lead to a serious accident.


Why Distracted Driving Is Dangerous

When a driver is distracted, their reaction time drops. That means they’re less likely to brake in time, notice changes in traffic, or avoid hazards. In rideshare situations, passengers often pay the price. A sudden crash can cause serious injuries—and a lot of confusion about who is responsible.


Who’s Responsible for a Rideshare Accident?

If a distracted rideshare driver caused the crash, they could be held liable. But unlike regular car accidents, rideshare cases often involve more than one insurance policy. Here’s how it works:


  • Driver not using the app: Only their personal auto insurance applies.

  • Driver is waiting for a ride: Uber or Lyft’s limited liability coverage may apply (typically up to $50,000 per person).

  • Driver has accepted a ride or has a passenger: Full coverage from the rideshare company usually applies—up to $1 million in liability protection.


Because insurance coverage depends on what the driver was doing at the time of the crash, it can be difficult to figure out who pays for your injuries or property damage.


Protecting Your Rights After a Rideshare Accident

If you were injured in a rideshare accident caused by a distracted driver, take the following steps:

  1. Get medical attention right away, even if you don’t feel hurt.

  2. Report the crash to police and the rideshare app.

  3. Document everything—take photos, save medical bills, and write down what happened.

  4. Speak to an attorney who understands rideshare cases.


An experienced attorney can help identify the right insurance policy, prove the driver was distracted, and fight for the compensation you deserve.


Bottom Line: Rideshare accidents can be more complicated than they seem, especially when distracted driving is involved. If you’re unsure about what to do next, talking to a legal professional can make all the difference.


For more information, contact our office at Askew & Associates, P.A. by calling 954-546-2699.


Disclaimer: this blog post is not intended to be legal advice. We highly recommend speaking to an attorney if you have any legal concerns.


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Lauderdale Lakes, FL 33319

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